Booking issue?
Include the rental shop, motorcycle model, and trip dates so we can understand the booking context.
Contact
Contact TropiqGO support
Send platform questions about bookings, payment proof, account access, or partner onboarding. We’ll keep your request in the support queue for super-admin review.
For pickup time changes, payment confirmation, and unit availability, message the rental shop from your booking thread first.
Payment concern?
Mention the payment plan, amount, QR/payment method, and upload step where the issue happened.
Response time
TropiqGO support reviews submissions from the super-admin dashboard. Urgent pickup questions should go to the shop thread.